BLACK FRIDAY SALE & LAUNCH OF NEW GEMINI COLLECTION | UP TO 30% OFF SITEWIDE FRIDAY 27th NOV ONLY! | Free UK delivery on orders over £50

FAQ

Frequently Asked Questions, Shipping & Returns

If you can't find the answer to your question here, feel free to contact us via email and we will aim to respond within 48 hours. 

What size should I buy? 

For the best fit, please refer to our sizing chart.

How much does postage cost?

We offer free delivery on all UK orders over £50. For UK orders below £50 a postage fee of £3.50 will be charged.

We also offer international delivery and the postage fee will be calculated at checkout. This can range from £5 to £20.

Please allow 2 working days for order processing. This may take longer during busy periods.

What is your returns policy?

If you would like to return an item please email us within 14 working days of receiving your order. Items must be in unworn condition with tags still attached to be considered for a full refund and please include a note with your name and order number. You are responsible for paying your own shipping costs for returned items so please obtain a proof of postage just in case your order is lost on its way back to us. We are unable to offer exchanges at this time.

I ordered the wrong item/size! What should I do?

If you've placed an incorrect order please contact us immediately via email. If your order hasn't already been processed we will try our best to amend this for you.

How should I wash my Avo clothing? 

Items should be washed at 30 degrees or below and not tumble dried. To optimise the lifespan of your garment we suggest a cold machine wash or hand wash followed by hanging to air dry. Do not bleach, dry clean or iron.